Careers at Topgolf

No matter the occasion or who you share it with, we believe every great time starts with play, is fueled by food and beverage, moved by music and made possible through community.  Topgolf Gold Coast features dozens of high-tech, climate-controlled hitting bays for year-round comfort, a chef inspired menu for year-round deliciousness and hundreds of Associates eager to help create the moments that matter.  With dozens of venues internationally, entertaining more than 13 million guests annually, Topgolf is truly everyone’s game.

We believe in the unlimited Power of Play!

Let the good times roll!  The Event Sales Administration Assistant supports the sales team in executing the important behind-the-scenes sales administrative functions that keep the venue functioning efficiently. Without this critical role, our efforts to provide best-in-class service with hospitality for our Guests would be impossible. 

To be successful in this role, you need to be a great multi-tasker, excellent computer skills, communicator and team player. You will be responsible for supporting the sales team in a variety of ways including management of inbound calls and emails, assigning leads into rotation, completing administrative duties as outlined by the Director of Sales, keeping the office organized and clean, as well as other miscellaneous tasks that may be necessary to support the event sales processes.

Perks & Benefits

• Compassionate Wellbeing Team and access to our Employee Assistance Program with 24/7 support
• FREE or 50% off bay hire
• 50% off food and non-alcoholic beverages
• 20% off apparel and retail items
• Discounted bay hire for group events
• Unlimited FREE entry to all Village Roadshow Theme Parks, including Warner Bros. Movie World, Wet’n’Wild, Paradise Country and Sea World, as well as discounts on food, beverage, retail and animal experiences
• Earn FREE theme park passes for family and friends
• Receive discounts at over 65 major retailers through our Village Employee Benefits App
• Reward and recognition incentives and prizes
• Exclusive and unique team member events and awards
• Flexible scheduling
• Opportunity for professional development and internal training – we strive to grow our talent!

Key Responsibilities

• Answer the phones promptly and with a positive attitude.
• Be able to explain Topgolf to all potential customers who call. 
• Qualify and distribute all leads (phone, web and walk-ins).
• Make event packets and prepare food & beverage package information for front desk
• Process initial event deposits and final event payments.
• Be an example of our core values daily and hold yourself accountable to Topgolf standards.
• Proactively identify ways to improve the office processes and elevate team excellence.

Key Qualifications

• A person with a passion for event sales who is seeking a career.
• Excellent communication, time-management and organisation skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Knowledge of Delphi is an advantage.
• High level of energy and enthusiasm.
• Availability to work a variety of shifts including evenings, weekends and public holidays.

Our promise to you:  a playful environment where you can make new friends.  A safe place where you can be your full self, every day.  To provide clear direction and tools to do your job.  An opportunity to learn and grow. To listen and act when you speak up. We will never stop improving.