Administration Assistant – Operations
Full Time - $26.70 p/hr (Mon-Sat), $40.05 p/hr (Sun) – AER Junior rates may apply
Topgolf Gold Coast
No matter the occasion or who you share it with, we believe every great time starts with play, is fueled by food and beverage, moved by music and made possible through community. Topgolf Gold Coast features dozens of high-tech, climate-controlled hitting bays for year-round comfort, a chef inspired menu for year-round deliciousness and hundreds of Associates eager to help create the moments that matter. With dozens of venues internationally, entertaining more than 13 million guests annually, Topgolf is truly everyone’s game.
We are committed to creating an inclusive workplace where everyone feels valued and respected. We encourage candidates of all backgrounds, abilities, and experiences to apply.
We believe in the unlimited Power of Play!
Our Administration Assistants are the behind-the-scenes legends who keep the good times rolling! They provide the essential support our team needs to deliver best-in-class hospitality for our Players. From managing admin tasks to keeping everything running smoothly, they make sure the venue stays on top of its game.
You’ll be the go-to multitasker — juggling schedules, handling timesheets and accounting tasks, and supporting our Hospitality Managers to make sure every Playmaker has what they need to shine. If you’re organised, great with people, and love being part of a fun, high-energy team, this role is for you!
Perks & Benefits
• Compassionate Wellbeing Team and access to our Employee Assistance Program with 24/7 support
• FREE or 50% off bay hire
• 50% off food and non-alcoholic beverages
• 20% off apparel and retail items
• Discounted bay hire for group events
• Unlimited FREE entry to all Village Roadshow Theme Parks, including Warner Bros. Movie World, Wet’n’Wild, Paradise Country and Sea World, as well as discounts on food, beverage, retail and animal experiences
• Earn FREE theme park passes for family and friends
• Receive discounts at over 65 major retailers through our Village Employee Benefits App
• Reward and recognition incentives and prizes
• Exclusive and unique team member events and awards
• Flexible scheduling
• Opportunity for professional development and internal training – we strive to grow our talent!
Key Responsibilities
• Provide financial support through petty cash handling, safe counts, change orders and daily cash reconciliations
• Ensure par levels of stock material essential for POS and cash procedures are kept
• Build pre-shifts/timesheets
• Approve shift swaps/covers
• Complete weekly, fortnightly and end of month sign offs for UKG
• Submit pay queries
• Scanning / filing
• Postage/Courier Management
• Perform other operational duties as assigned by your manager
• Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Courage and Caring
What We’re Looking For
• Previous experience in Administration, including cash office duties preferred
• Knowledge of the AER Award, for payroll purposes, advantageous
• Excellent communication, prioritisation, time-management, and organisation skills
• Proficiency in MS Office products (Word, Excel, Outlook)
• Energy and enthusiasm
• A high level of self-awareness, receptivity to change and integrity
Our promise to you: a playful environment where you can make new friends. A safe place where you can be your full self, every day. To provide clear direction and tools to do your job. An opportunity to learn and grow. To listen and act when you speak up. We will never stop improving.
